Illustration by Kouzou Sakai

The CEO Report on Cyber Resilience

We spoke with 37 CEOs to gain insight into how they manage cybersecurity risk.

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Illustration by Kouzou Sakai

This was the worst experience in my career.

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The Report at a Glance

In a first-of-its-kind research study, ISTARI and Oxford University's Saïd Business School dive into the minds and experiences of CEOs on how they manage cybersecurity risk.

What do CEOs really think about cybersecurity?
What challenges do they face?
What are the mistakes, successes and lessons of those CEOs who endured a serious cyberattack?

Our study offers an unparalleled look into the emotions and anxieties of the highest levels of decision-making.

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Key Information

0 CEOs

Number of CEOs we spoke with

0

CEOs without experience of a serious cyberattack

0

CEOs who had endured a serious cyberattack

0.3 m

Combined number of employees the CEOs oversee

$0bn

Average revenue of the companies interviewed

0

Years of combined experience as CEO

0 CEOs from USA

0 CEOs from Europe

0 CEOs from APAC

1+ hour conversations

See what they said

"Whenever I speak to a group of CEOs to share my learnings from the cyber attack, I start by saying ‘put down your phones for 15 minutes, you’ll want to listen carefully to what I have to tell you."

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Meet the Authors

Dr. Manuel Hepfer

Manuel leads research at ISTARI and is a Research Affiliate at Oxford University’s Saïd Business School. Before joining ISTARI, he completed a PhD in cybersecurity and Strategic Management at the University of Oxford. His research won several awards and appeared in academic and practitioner journals such as MIT Sloan Management Review and was covered by the Financial Times.

Rashmy Chatterjee

Rashmy is the CEO of ISTARI. Rashmy has held several global sales and marketing leadership roles in her career. She spent over two decades at IBM, where she was global sales leader for IBM Security and Chief Marketing Officer for IBM North America. Rashmy is passionate about building a culture of long-term client relationships and developing talent. She advocates for women in technology and is a member of many boards, including most recently that of Allianz SE.

Professor Michael Smets

Michael is a Professor of Management at the University of Oxford’s Saïd Business School. He studies CEOs and senior leaders in corporate, professional and public sector organizations. His work focuses on their leadership development and delivery of large-scale (digital) transformations. Michael regularly contributes to Oxford Saïd’s flagship leadership programmes and speaks at academic and practitioner conferences. His research is published in leading academic journals, industry reports and professional handbooks, and has been featured in Harvard Business Review, the Financial Times, BBC and other global media.